FAQ

What is a speech pathologist?

Speech Pathologists study, diagnose and treat communication disorders, including difficulties with speaking, listening, understanding language, reading, writing, social skills, stuttering and using voice. They work with people who have difficulty communicating because of developmental delays, stroke, brain injuries, learning disability, intellectual disability, cerebral palsy, dementia and hearing loss, as well as other problems that can affect speech and language. People who experience difficulty swallowing food and drinking safely can also be helped by a speech pathologist. (Speech Pathology Australia 2020)

What types of difficulties do speech pathologists treat?

Our clinicians treat children with a varied range of difficulties. Please go to our services page for more information.

How do I make an appointment?

You can contact us either by phone, email or through our contact page. Our friendly staff are happy to answer any of your questions and make an appointment for you.

Do I need to be referred by a doctor?

No, you do not need a GP referral to see a speech pathologist however, talking to your GP could be a good place to start if you are worried about your child's health or development. You may also wish to see your GP to discuss if your child is eligible for the Enhanced Primary Care Plan (Medicare) funding. If so, you will need to bring this paperwork with you to the first session in order to be given the correct invoice to make the claim. Please see our rebates page for further information.

How long will my child need to see a speech pathologist?

There is no magic number for how many sessions your child will need. Each case requires an individual approach and there are many factors that your speech pathologist will take into account when treating your child. Some factors may include; the reason for the speech delay, the severity of the speech and language delay, the readiness of your child, commitment to therapy sessions, parental/family involvement and communication between your child's service providers. 

How do I cancel or reschedule an appointment?

We understand that sometimes appointments need to be cancelled or rescheduled due to various circumstances. The best case scenario is to reschedule your appointment to ensure continuity of learning. Contact reception or your speech pathologist as soon as possible to cancel or reschedule an appointment, keeping in mind that 24 hours notice is required or the full fee will be charged. Failure to attend without notice will incur a full session fee.